Privacy Policy
Effective Date: June 1, 2025
Overview
Roomhubb Brand (“Roomhubb,” “we,” “us,” or “our”) is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, www.roomhubb.com, collectively referred to as the “Sites.” By accessing or using our Sites, you agree to this Privacy Policy, which may be updated periodically. If you do not agree with this Privacy Policy, please do not use our Sites. Additional terms governing your use of our Sites are outlined in our Terms & Conditions.
INFORMATION WE COLLECT ABOUT YOU
“Personal Information” refers to data that identifies, relates to, or could reasonably be linked to you or your household. It excludes publicly available, de-identified, or aggregated data. The following outlines the categories of Personal Information we collect:
Personal Identifiers
Name, alias, postal address, phone number, username, password, IP address, email address.
Payment Information
Customer name, email, contact phone number, shipping address, and other information provided for delivery purposes. For security, we use a tokenized system and do not store credit card numbers.
Commercial Information
Records of products or services purchased, considered, or obtained; purchasing history; and data from promotions.
Internet or Other Electronic Network Activity Information
Browser type, language, operating system, access time, visit duration, referring website, browsing and purchasing history on our Sites, pages viewed before or after our Sites, email interactions, and app usage data.
Inferences From Other Categories
Data reflecting your preferences, characteristics, behaviors, or trends derived from other collected information.
HOW WE GATHER YOUR PERSONAL INFORMATION
We collect Personal Information through direct submissions and automated interactions with our Sites. Certain features may require specific information, though you may choose what to provide in some cases. Below are the sources:
1. Directly from You
We collect Personal Information when you or someone on your behalf provides it for:
- Purchasing products;
- Creating an account;
- Subscribing to newsletters;
- Entering search terms;
- Using the Wishlist feature;
- Posting comments or reviews;
- Requesting technical support;
- Contacting us via email, phone, text, chat, or mail;
- Engaging with us on social media.
2. Automated Collection
We and our service providers automatically collect Personal Information when you:
- Browse or search our Sites;
- Download materials (e.g., brochures, catalogs);
- Open or interact with our emails or texts;
- Engage in online chats;
- Click our advertisements;
- Visit our social media profiles;
- Share content about us or our products.
We may also acquire Personal Information from third parties through purchase.
3. Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, tracking pixels, and HTTP referrers to collect data about your interactions, including browsing and purchasing behavior. Cookies enhance functionality by storing preferences and recognizing repeat visitors. Third parties (e.g., search engines, social media) may collect data via these technologies, potentially for targeted advertising. You can disable cookies in your browser, but this may affect Site functionality. See your browser’s Help menu for instructions. Our emails may include tracking tools to monitor engagement. To opt out of marketing emails, see the “Email Communications” section below.
4. Website Analytics
We use Google Analytics to improve Site functionality, collecting data like IP address, location, age, gender, browser type, access time, and search terms. Google Analytics, operated by Google LLC, is governed by Google’s Privacy Policy. Manage preferences at https://tools.google.com/dlpage/gaoptout or install the Google Analytics Opt-out Browser Add-on.
HOW WE UTILIZE YOUR PERSONAL INFORMATION
We use Personal Information for the following purposes:
| Type of Personal Information | Purpose(s) |
| Personal Identifiers | Communicate about products, orders, or updates; fulfill orders and deliveries; prevent fraud; display targeted ads; gather feedback; improve our Sites and business. |
| Payment Information | Process orders and facilitate deliveries. |
| Commercial Information | Communicate about products or orders; fulfill orders; provide recommendations; enhance customer service; refine marketing; prevent fraud; display targeted ads; gather feedback; improve our Sites and business. |
| Internet or Other Electronic Network Activity | Facilitate logins; provide recommendations; assist in finding authorized dealers; display targeted ads; improve Site functionality and marketing; ensure Site security; prevent fraud. |
| Inferences | Provide recommendations; enhance product discovery; improve customer service, Site functionality, and marketing; ensure Site security; prevent fraud. |
| Publicly Available Information | Any purpose. |
| Aggregated/De-identified Information | Any purpose, at our discretion, after rendering it non-identifiable. |
DISCLOSURE OF YOUR PERSONAL INFORMATION
We disclose Personal Information to third parties under strict compliance with this Privacy Policy. Below are the contexts and purposes:
Cookies, Tracking Technologies, and Website Analytics
Third parties (e.g., search engines, social media) may access Personal Information via cookies and tracking technologies for targeted advertising, which may constitute a “sale” or “sharing” for cross-context behavioral advertising. Opt out by emailing support@roomhubb.com.
Service Providers and Contractors
We share Personal Information with service providers and contractors for:
- Auditing ad impressions and compliance;
- Detecting and preventing security incidents or fraud;
- Debugging and maintaining functionality;
- Short-term, non-personalized advertising;
- Account maintenance, customer service, payment processing, analytics, or storage;
- Advertising and marketing services;
- Research and development;
- Quality control and product improvement.
As Necessary
We may disclose Personal Information for:
- Legal compliance or government requests;
- Enforcing our Terms and Conditions or protecting our rights, privacy, safety, or property;
- Pursuing remedies or limiting damages;
- Consulting insurers or professional advisers;
- Business transactions (e.g., mergers, acquisitions).
The table below summarizes disclosures for business purposes:
| Type of Personal Information | Purpose(s) |
| Personal Identifiers | Auditing, security, fraud detection, debugging, short-term use, services on our behalf, advertising, research, quality control, as necessary. |
| Payment Information | Services on our behalf, as necessary. |
| Commercial Information | Auditing, security, fraud detection, debugging, short-term use, services on our behalf, advertising, research, quality control, as necessary. |
| Internet or Other Electronic Network Activity | Security, fraud detection, debugging, services on our behalf, advertising, as necessary. |
| Inferences | Advertising, as necessary. |
VIDEO CONTENT
Some content on our Sites may be subject to the Video Privacy Protection Act (“VPPA”). By using our Sites, you consent to our practices regarding video content, including data collection via cookies or tracking technologies.
DURATION OF PERSONAL INFORMATION RETENTION
We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, considering data sensitivity, purpose, and legal requirements.
PUBLIC FORUMS, REVIEWS, AND TESTIMONIALS
Our Sites may offer features for posting reviews or comments. Information shared in these public forums may be accessed by others, potentially leading to unsolicited messages. We strive to maintain a safe environment but cannot guarantee protection from third-party misconduct. Report issues to support@roomhubb.com.
OUR PRODUCTS AND WEBSITES ARE NOT INTENDED FOR CHILDREN
Our Sites and products are not intended for individuals under 18. We do not knowingly collect Personal Information from children under 18. If we learn such information has been collected, we will delete it in compliance with the Children’s Online Privacy Protection Act (“COPPA”). Parents or guardians can contact us at support@roomhubb.com.
EMAIL COMMUNICATIONS
To opt out of marketing emails, click the “unsubscribe” link in our emails or email support@roomhubb.com. You may still receive transactional emails related to your account or purchases.
TEXT MESSAGES AND ALERTS – OPTING IN AND OUT
You may opt in to receive text/SMS messages for account notifications, fraud prevention, or emergency alerts. Marketing texts require your express written consent. To opt out, reply with STOP, END, QUIT, CANCEL, or UNSUBSCRIBE. Standard messaging rates may apply. Contact us at support@roomhubb.com.
DO NOT TRACK
We currently do not respond to “Do Not Track” (DNT) signals. California residents can refer to the “Your California Privacy Rights” section for data deletion options.
INFORMATION SECURITY
We implement reasonable physical, technical, and administrative safeguards to protect Personal Information. However, no system is completely secure. Please safeguard your account credentials and report suspected unauthorized activity to support@roomhubb.com.
YOUR CALIFORNIA PRIVACY RIGHTS
California residents have the following rights under the California Privacy Rights Act (CPRA):
Right to Opt-Out of the Sale or Sharing of Your Personal Information
You may opt out of the sale or sharing of your Personal Information for cross-context behavioral advertising by emailing support@roomhubb.com.
Right to Limit the Use of Your Sensitive Personal Information
We do not collect sensitive Personal Information, so this right does not apply.
Right to Know / Request More Information
You may request details about the categories, sources, purposes, and third parties involved in the collection, sale, or disclosure of your Personal Information, including specific data collected. Submit requests to support@roomhubb.com.
Right to Correct Inaccurate Information
You may request corrections to inaccurate Personal Information. Submit requests to support@roomhubb.com.
Right to Request Deletion of Your Personal Information
You may request deletion of your Personal Information, subject to exceptions (e.g., legal obligations). Submit requests to support@roomhubb.com.
Verification of Requests to Know, Correct, or Delete Personal Information
We verify requests using:
Password Protected Accounts
Re-authentication via existing credentials.
Verification for Non-Accountholders
- Right to Know (Categories): Match two reliable data points.
- Right to Know (Specific Data): Match three reliable data points and provide a signed declaration under penalty of perjury.
- Right to Correct/Delete: Match two or three data points based on data sensitivity.
If verification is not possible, we will explain why.
Right to Non-Discrimination for Exercising Your Privacy Rights
We will not discriminate against you for exercising your CPRA rights, including denying services or charging different prices, unless related to the value of your Personal Information.
YOUR RIGHTS IF YOU ARE A RESIDENT OF COLORADO, CONNECTICUT, VIRGINIA, UTAH, TEXAS, OREGON, FLORIDA, OR MONTANA
Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Florida, or Montana have additional rights, effective: Colorado, Connecticut, Virginia (now); Utah (December 31, 2023); Florida, Oregon, Texas (July 1, 2024); Montana (October 1, 2024). These include:
- Right to Know: Confirm processing and access details (Oregon: includes third-party disclosures).
- Right to Access: Obtain a copy in a portable format.
- Right to Correct: Request corrections (except Utah).
- Right to Delete: Request deletion, subject to exemptions.
- Right to Data Portability: Receive data in a usable format.
- Right to Opt-Out: Prevent use for targeted advertising, sales, or profiling (except Utah for profiling).
- Non-Discrimination: No discriminatory treatment for exercising rights.
- Sensitive Personal Information: We do not collect sensitive data. If we do, Utah/Oregon residents receive opt-out options; others require consent.
For ages 13–16, we require consent for targeted advertising, profiling, or sales. Submit requests to support@roomhubb.com. We respond within 45 days.
NEVADA PRIVACY NOTICE
Nevada residents may opt out of the “sale” of “covered information.” Our practices do not constitute a sale under Nevada law, so no opt-out is required.
NON-U.S. VISITORS
Our Sites are intended for U.S. audiences and comply with U.S. laws. Non-U.S. users’ data will be transferred to the U.S., and submission implies consent to this transfer.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy at our discretion. Please review it before using our Sites or submitting Personal Information.
HOW TO CONTACT US
For questions or concerns, contact us at:
- Address: 17224 South Figueroa, Gardena, CA 90248, United States
- Email: support@roomhubb.com
- Phone: +1 (315) 997-0795
WHAT’S NEW
This Privacy Policy was updated to clarify data collection, usage, state privacy rights, and VPPA compliance.